Privacy Policy

1. Introduction

OpenCommonsConduit ("we," "our," or "us") values your privacy. This document outlines how your information is collected, utilized, shared, and protected when engaging with our website opencommonsconduit.sbs or availing of our services for yacht charters.

Your acceptance of our data handling protocols is signified by usage of our services. Our policy adheres to laws such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other privacy regulations in Canada.

2. Information Collection

2.1 Personal Data

The following personal data is collected through voluntary submission:

• Booking our yacht charter
• Reaching out to us via our site or by phone
• Signing up to our newsletter
• Completing our web forms
• Engaging in our surveys or promotions

The collected data may encompass:

• Your name and communication details like email, phone, and physical address
• Financial details for transactions (safely handled by outside service providers)
• Your preferences and specific requests related to your charter
• Contact details for urgent situations
• Food preferences or health-related information, if you choose to provide it

2.2 Automatically Acquired Data

Some data is automatically gleaned when you use our website:

• IP addresses and geographic data
• Your browsing application and its version
• Information on the web pages you’ve visited and the duration of your visits
• Originating web sources
• Details about your device such as type and screen resolution

2.3 Tracking Tools and Cookies

To improve user experience on our site, we implement cookies and similar tracking methods. These tools allow us to:

• Store your preferences for future visits
• Analyze site activity to better our services
• Offer content tailored to your interests
• Upgrade our service offerings

Also, you may manage your cookie preferences through the settings in your browser or our provided consent tool.

3. Data Utilization

We use your information for these purposes:

• Service Provision: Managing and delivering yacht charter services, including reservation communication
• Support for Our Customers: To address questions and deliver support
• Processing Payments: Handling financial transactions and billing
• Maintaining Safety and Security: To preserve the integrity of our services and thwart fraudulent actions
• Promotional Engagement: For sending you offers and company news with your permission
• Website Enhancement: For analyzing visiting patterns to improve the functionality of our site
• Legal Adherence: To comply with legal requirements and regulations

4. Disclosure and Sharing of Information

We do not sell or lease your personal data to unrelated third parties. However, under specific scenarios, your data may be shared:

4.1 Partnered Service Providers

Your information might be shared with third-party vendors that support us in various operations such as payment processing, website maintenance, email distribution, analytics, and customer service.

4.2 Legal Mandates

We may reveal your data if it's required by law or in the context of legal actions, court mandates, emergencies, or to prevent potential misconduct or illegal activities.

4.3 Business Changes

If there is a business restructuring, like a merger or acquisition, or if company assets are sold, your data might be transferred as part of these proceedings.

5. Safeguarding Data

Our security measures include encryption, secured servers, and access controls among others to safeguard your personal information from unauthorized entry, alteration, or destruction. We maintain vigilance over security by conducting periodic reviews and training our staff accordingly.

Still, we recognize no digital platform can be totally secure, hence, absolute security cannot be guaranteed.

6. Retention of Data

Your personal data will be retained for as long as necessary to serve its purpose or as the law requires. General retention periods include:

• Charter reservations: Retails for 7 years due to tax/legal reasons
• Marketing exchanges: Maintained until you opt out or delete
• Analysis of web use: Kept for 26 months
• Client support records: Held for 3 years from the final communication

7. Your Rights and Options

Your rights include accessing, correcting, or erasing your data (as legally allowable), data portability, opting out of marketing communications, and managing cookie settings. Please reach out to us below to exercise your rights.

8. External Services

8.1 Google Analytics

Website activity is analyzed by Google Analytics which you can opt out of using their browser extension.

8.2 Social Media

Our site may have links to social media with their respective privacy practices.

8.3 Financial Transaction Processors

Financial transactions are managed by third-party entities in compliance with the PCI DSS standards.

9. International Data Movement

Some of your data could be processed in jurisdictions beyond United Kingdom, where we strive to maintain protective measures as required by privacy regulations.

10. Children’s Privacy

We do not target nor knowingly accumulate data from children below the age of 13. If you’re aware of any such incident, please contact us immediately.

11. Privacy Policy Revisions

Should there be adjustments to our privacy procedures or legal obligations, the revised policy will be posted on our website, communicated to registered users, or announced on our platform. Continued use after alterations become effective means you consent to the new policy.

12. Communicating with Us

For inquiries on this Privacy Policy or our data handling methods, you may reach us at:

13. Compliance with Google Ads User Consent Policy

Our practices adhere to the Google Ads User Consent Policy, and you can adjust cookie/tracking preferences through our settings anytime.